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support/.gitea/ISSUE_TEMPLATE/support_request.md
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---
name: "Support request"
about: "You're stuck, something isn't working, or you need help."
title: ""
labels: "support"
assignees: ""
---
## What do you need help with?
<!-- A clear description of the problem or question. -->
## What were you trying to do?
<!-- The goal you had in mind, so we understand context. -->
## What happened instead?
<!-- The actual behavior or error. Include error messages verbatim if you have them. -->
## What have you already tried?
<!-- Steps you've taken, docs you've read, etc., so we don't repeat them. -->
## Environment
- **Where:** chat / API / dashboard / other
- **When:** date and time (your timezone)
- **Model:** which model, if relevant
<!--
Please don't include API keys, passwords, or other secrets in this issue.
If something is sensitive, email info@inference.coop instead.
-->