Add README and issue templates (support + feature request)

.gitea/ISSUE_TEMPLATE/feature_request.md

@@ -0,0 +1,27 @@
+---
+name: "Feature request"
+about: "Propose a new capability or improvement."
+title: ""
+labels: "enhancement"
+assignees: ""
+---
+
+## What's the idea?
+
+<!-- A one-paragraph description of the feature or improvement. -->
+
+## Why does it matter?
+
+<!-- What problem does it solve, or what value does it add for members? -->
+
+## Who is it for?
+
+<!-- Which members would benefit? Everyone, API users, chat users, admins? -->
+
+## How might it work?
+
+<!-- Any thoughts on the design or implementation. Optional — a rough idea is fine. -->
+
+## Anything else?
+
+<!-- Links, examples from other services, constraints, etc. -->

.gitea/ISSUE_TEMPLATE/support_request.md

@@ -0,0 +1,34 @@
+---
+name: "Support request"
+about: "You're stuck, something isn't working, or you need help."
+title: ""
+labels: "support"
+assignees: ""
+---
+
+## What do you need help with?
+
+<!-- A clear description of the problem or question. -->
+
+## What were you trying to do?
+
+<!-- The goal you had in mind, so we understand context. -->
+
+## What happened instead?
+
+<!-- The actual behavior or error. Include error messages verbatim if you have them. -->
+
+## What have you already tried?
+
+<!-- Steps you've taken, docs you've read, etc., so we don't repeat them. -->
+
+## Environment
+
+- **Where:** chat / API / dashboard / other
+- **When:** date and time (your timezone)
+- **Model:** which model, if relevant
+
+<!--
+Please don't include API keys, passwords, or other secrets in this issue.
+If something is sensitive, email info@inference.coop instead.
+-->