---
name: "Support request"
about: "You're stuck, something isn't working, or you need help."
title: ""
labels: "support"
assignees: ""
---

## What do you need help with?

<!-- A clear description of the problem or question. -->

## What were you trying to do?

<!-- The goal you had in mind, so we understand context. -->

## What happened instead?

<!-- The actual behavior or error. Include error messages verbatim if you have them. -->

## What have you already tried?

<!-- Steps you've taken, docs you've read, etc., so we don't repeat them. -->

## Environment

- **Where:** chat / API / dashboard / other
- **When:** date and time (your timezone)
- **Model:** which model, if relevant

<!--
Please don't include API keys, passwords, or other secrets in this issue.
If something is sensitive, email info@inference.coop instead.
-->