diff --git a/cloudron-server-migration.md b/cloudron-server-migration.md
index afaa9a9..ad72a87 100644
--- a/cloudron-server-migration.md
+++ b/cloudron-server-migration.md
@@ -86,6 +86,15 @@ needed to restore are inside the thing being restored.
       `sudo cloudron-support --troubleshoot`. The version needs no guessing: a fresh install pulls the
       current release, which is 10.1.5 or newer, and anything ≥ 10.1.5 restores this backup.
       **Ports still to open on the new box (checked 2026-10-30): 25, 465, 587, 993, 995, 4190.** Only
+
+      **Provider tier — confirmed 2026-11-01: Infomaniak VPS Cloud** (not Lite; the two differ
+      in ways that matter here). What the tier provides, per Infomaniak's own product pages:
+      a **99.99% availability** commitment, **10 Gb/s** bandwidth, resizing **up and down**, and
+      **one snapshot included** (extensible) — so the snapshot question is answered, but **none
+      has been taken yet on the new box**: take one before submitting the Cloudron wizard, so
+      there is a known-good point to return to. The Lite tier, by contrast, has no snapshot, no
+      SLA, and closes outbound 25 outright; Cloud allows **port 25 "on justified request"**.
+      That last point is the one to cite if the Infomaniak support thread asks us to justify it.
       22, 80 and 443 answer today. Mail will not work on the new box until these are added, and
       outbound 25 is the separate Infomaniak ticket.
       **Leave for cutover day:** the domain, the plan/subscription (completing the wizard early can