Add Terms of Service and Privacy Policy (plain-language, architecture-grounded)
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# Privacy Policy
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**Last updated:** September 10, 2026
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## In plain language
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- We collect only what we need: your email, name, and basic usage data.
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- **Your AI conversations are encrypted** — even we can't read them at the inference step.
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- We **do** store your chat history on our server (so you can revisit it). We promise not to read it, but this is a promise, not a technical guarantee.
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- We never train on your data, and we never sell it.
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- You can export or delete your data at any time.
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The full policy is below. Questions? info@inference.coop.
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---
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## 1. Our privacy philosophy
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The Inference Cooperative is a member-governed cooperative. We are **not** an ad-supported or data-extractive business — we have no incentive to read or sell your data. Privacy is a structural value, built into how we operate.
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## 2. What we collect
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- **Account data:** your email and name (from Open Collective).
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- **Membership data:** your contribution status and role.
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- **Usage data:** token counts, model used, and timestamps (for metering your monthly budget).
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- **Content:** your prompts and the AI's responses (stored in your chat history).
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- **Billing data:** handled by Open Collective — we do not see full payment details.
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## 3. What we *can't* see (architectural privacy)
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Inference runs inside **encrypted enclaves** (TEEs). Your model inputs and outputs are encrypted end-to-end, so **even our own infrastructure cannot read them at the inference step.** This is verifiable through remote attestation — it's a property of the system, not a promise.
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## 4. What we *can* see (an honest caveat)
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Your **chat history is stored on our server** so you can revisit past conversations. Unlike the inference step, stored chat history is **not** encrypted in a way that prevents us from technically reading it.
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We commit not to read it. But this is a **policy commitment**, not an architectural guarantee. We're transparent about this distinction because it matters.
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## 5. Search
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Web search runs through our self-hosted search instance. Search queries are forwarded to the underlying search engines (e.g. DuckDuckGo), which may see them. This is inherent to how web search works.
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## 6. What we do NOT do
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- We do **not** train models on your data.
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- We do **not** sell, rent, or share your data.
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- We do **not** use your data for advertising or profiling.
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## 7. Third parties
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- **Tinfoil** — provides encrypted inference (cannot read your content).
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- **Open Collective** — handles billing and membership (their own privacy policy applies).
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- **Cloudron** — our self-hosted platform; no third-party cloud provider.
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- **Search engines** — receive your search queries (see §5).
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## 8. Retention and deletion
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- Chat history is retained until you delete it.
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- On leaving, your account is deactivated (data preserved for reactivation).
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- You may request full deletion at any time: info@inference.coop.
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## 9. Security
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- Self-hosted on Cloudron (sandboxed apps, SSL, backups).
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- Per-member API keys; access gated on live membership.
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- No external dependencies for core infrastructure.
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## 10. Your rights
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- **Access, correct, export, and delete** your data.
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- As a member, you also have **governance** rights over this policy itself (through Loomio).
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## 11. Children
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The service is for people **18 and older**. We do not knowingly collect data from children.
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## 12. Changes
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We may update this policy as the cooperative evolves. Material changes are announced to members and, where appropriate, decided through Loomio.
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## 13. Contact
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**info@inference.coop**
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