diff --git a/charter.md b/charter.md
index 654ec83..e7f5b83 100644
--- a/charter.md
+++ b/charter.md
@@ -30,7 +30,7 @@ The co-op operates through the practice of modified [policy governance](https://
 
 ## Disputes
 
-Disputes are managed, not resolved. Members try to work things out directly with each other first. When necessary, disputes either among members or between a member and the co-op may be brought to the disputes working group—or, if one does not exist, the GM. Disputes that cannot be resolved within the co-op will be escalated to the parent legal entity, which may forward them to the relevant legal jurisdiction.
+We regard disputes as an opportunity to learn and grow. Members should try to work things out directly with each other first. When necessary, disputes either among members or between a member and the co-op should be brought to the disputes working group—or, if one does not exist, the GM. Disputes that cannot be adequately addressed within the co-op may be escalated to the parent legal entity, which may in turn forward them to the relevant legal jurisdiction.
 
 ## Agreements